Frequently Asked Question

Where are you based? Are you open to travel for my wedding?

We are based in Kolkata, India, and the sub-branch or meeting places are Ranchi, New Delhi & Haldia. If have any doubt about our travel then we can say just we enjoy

Which location have you traveled to for a shooting wedding? Have you covered the destination wedding?

Yes of course we have shoot weddings all over India. We have the privilege of shooting in almost every corner of India.

Do you charge extra for an outstation assignment?

The simple answer is “NO”. Our core assignment fees never change depending on the distance.

What about the traveling cost of your team?

Traveling cost means our base place to event place transport expenses. Normally prefer normal transport expenses. Normally prefer normal transport service, Where we can carry our large and heavy equipment easily and securely.

Who provides your traveling cost or transport charge?

Travel cost includes or exclude at both situation, events time any type of transportation for your one event place to another event place must be provided by you. And we expect privilege transport service to cover your every moment’s time to time.

If we provide excluding travel cost means Base place to events place & return expenses provided by you.

How many team members do you travel with? Reducing the crew size can reduce my cost?

We believe in quality, not quantity. We provide minimum crew according to your requirement, which we promise so reducing crew members not a solution. Every wedding is different no of guest, area of events, events schedule are different, according to those multiple situations we would require to talking with you personally to decide the number of crew need.

What is exclude accommodation?

Exclude accommodation means accommodation provided by you. After all, our crew members need a clean, simple & secure place where they can take a rest for your events. Security and privacy are most important because sometimes crew members need technical work [transfer data and backup your memory card, charging, etc.] up to late-night or awkward times.

But we always prefer to stay with you and your family it helps us to be familiar with family members.

Include accommodation means?

The price we declare or send as an estimate or bill[as quotation] includes accommodation means the price has no hidden cost for accommodation. If we simplify then can say the accommodation is our responsibility at your event place.

What is different if we book you and never meet before events? If we ask you to meet at our events place or home is it possible?

At this digital time, you want the best quality and for this reason, everyone wants to search on the web or social platform. We feel your demand and provide service from any corner. Our firm is registered & you pay at current A/C via registered payment gateway [Like Payumoney] so you can understand we try to provide full trust because a wedding is your emotion. Not only that we also provide details via documentation, you and the firm are bonded via terms and conditions.

Normally we try to meet at your event place/ home if we feel it’s necessary to fulfill our promise.

We can’t receive email from

Please check the spam. If it at spam then change our email address not to spam for further communication.

If email not in inbox or spam then call us to solve the issue.

How you deliver photos and other content like video, album, teaser or wedding highlight, etc.

We deliver multiple processes like the photo we provide you via Google drive or any other cloud service. Video also we provide via the cloud, any extreme heavy file which is not possible to provide via cloud we send via courier service.

At the cloud, we keep your photos at a specific time.

If you want to keep your photo for a long time according to your requirement then have to pay an extra charge.

How much time do you take to deliver the whole content?

It depends on you and also us. We take normally 180 working days from our side. After delivery of photos normally you take few times for selection that type of time not in the count at our side.

  • 20-30 days photos delivery.
  • 3-4 months Traditional/Full Length video.
  • 4-5 months Stay Tune & Wedding Highlights.
  • Need 30-45 days for album after receive your selected photos.

What amount of photos do we get? How do you decide no of photos?

It depends on your project documents. No of the photos we provide depends on your guest strength, location, event timing, and no of events.

What is an edited photo and what type of edit you have done?

We try to capture every moment of your events. But huge photos have technical errors. So we select your photos according to our standard and edit photos at editing software. Edit means we control exposure, highlighted area, crop & color. There has no photo manipulation. If we manipulate then have a chance to change the emotion of your event.

If we want early to some photos or videos for the social post?

yes why not, we can understand your family and friends wait for your photos we also try to provide few photos. We also try to provide few photos between seven [7] working days for your social post. Any type of video is not possible to provide.

If we want all photos and videos urgent according to our schedule?

In some cases, we need to boost our editor to edit your photos in a shorter time. In that case, we charge extra cost.

What is the difference between cine wedding & traditional Video?

Traditional video provide you all moments according to your events it’s most important to store your memory as it is. Normally traditional video is lengthy. ‘Cine wedding’ in a single word cinematic feeling in the video. If you want to cine wedding it must be expensive because of an increase of crew members, equipment and edit costing. So always we try to provide cine wedding quality without compromise of quality. The length of a cine wedding is 10 min to 35 min and it’s depending on the budget. You never can compare it with traditional video. At the cine wedding video which sequence we keep depends on our creativity and editing. We always take your suggestion but it’s depending on us.

Which format of softcopy photo we can expect?

Normally we provide JPEG/ JPG format softcopy with print resolution [300px/Inch] and each file normally less than 15mb.

If you want any specific photo with a specific size and resolution then inform us before the delivery of the image.

We always try to provide a common format which normally

If you want any specific format after delivery then it takes time according to our delivery queue.

Which format of video we can get as a final delivery?

Normally we provide MP4 format because this format keeps the quality of video best. But sometimes you need a different format video at that case we do not prefer to convert another format for quality issues. A converted file can decrease our promising quality.

We select photos for the print album but not pay the final amount is it possible?

We can understand your feelings but sorry final payment indicates print album or any other final delivery [remaining content]. We start the process to print after your payment at the case of print album same concept applicable at other final delivery we start the process for final delivery after receiving your final payment. So have a request try to pay earlier.

You can’t provide photos according to the promise of what happened in this situation.

At different times, we face that type of situation in a different format. We always try our best to keep our promise but the sometimes mismatch of communication, shortage of key events time, disturbance of location, interrupt by events time guest, Mentally disturbed and tiredness of client, different type of interruption at our shoot time can effect to provide service.

You can’t provide a video according to promise what happened in this situation.

At different times, we face that type of situation in a different format. We always try our best to keep our promise but the sometimes mismatch of communication, shortage of key events time, disturbance of location, interrupt by events time guest, Mentally disturbed and tiredness of client, different type of interruption at our shoot time can effect to provide service.

Can I manipulate cine-wedding video?

We are in this field last few years. Our team members too much experienced with this new trend. We always try to keep our quality and can understand your feelings, we suggest don’t manipulate according to you, it’s can decrease the quality and sense of the video. We documented each video with a unique style and we deliver when we feel "This is our best and unique work till date "

So we always take your suggestion for better performance.

How we pay you. Or what type of payment method you accepted.

Actually, we accept all types of payment methods, which you feel comfortable. Like NEFT/RTGS for direct Net Banking, Online payment via payment gateway at this case we take 3% [Time to time may be change] extra for transaction charge. Also, we accept cash and cheque.

How all process is completed? Can you provide a flowchart?

Yes why not, I hope this flow chat will help you ……

  • Select us as a wedding photography firm.
  • We ask you some details by the whatsApp or email.
  • Then we create Assignment details & Agreements or contract paper.
  • After you review we provide or generate Estimate amount.
  • Pay the Amount according the contract and confirm us.
  • After every payment you must receive Payment receipt.
  • Start our process to provide best service we always try to keep touch with you and others according to our necessity.
  • After completion of your event pay the amount according to the agreement.
  • We send your photos & videos via cloud or pen drive.
  • If necessary to print then send us images, according to a specific format and pay the required amount for printing.
  • Print sends via courier or by hand.
  • After completing the whole process, we alert you about deleting the photos from the cloud or our storage.
  • Finally, we fulfill your project.

What happened if my addresses change?

Before sending a courier we always try to confirm the address. We expect your responsibility to inform if any change in address.

Is it possible to boost up courier service to reach my content quickly?

We always try to provide service as soon as possible but we can’t promise to provide fast service in the case of courier.


Muddyearth, India’s leading wedding firm tries to deliver the maximum type of deliverable content. The firm always updates and follow the modern market trend. Some idea we try to keep secret always and special for you.

  • 1
    Digital Invitation Card
  • 2
    Cinematic Wedding Film [Realistic]
  • 3
    Pre & Post Wedding Photos and Videos
  • 1
    Photo Story
  • 2
    Canvera Album
  • 3
    Wedding Full Video [Day/Event-wise]
  • 2
    Canvas Print